Field Insight: Immigrant delivery workers face 3× higher algorithmic despotism and 2.5× greater health risks compared to non-immigrant counterparts. Platform algorithms systematically shift responsibility while obscuring risk, creating intersectional vulnerabilities for marginalized communities.
This research proposal presents a comprehensive investigation into the differential experiences of immigrant and non-immigrant delivery workers in New York City's platform economy, with particular attention to health and safety risks and perceptions of corporate responsibility. The study addresses a critical gap in understanding how algorithmic management and precarious employment conditions disproportionately impact marginalized populations, particularly immigrant workers who have become increasingly reliant on app-based delivery platforms such as Uber Eats, DoorDash, and Grubhub. Drawing on theoretical frameworks of algorithmic despotism, racialized economic marginalization, and intersectional vulnerability, this proposal argues that the platform labor paradigm exacerbates existing inequalities by curtailing workers' control over fundamental rights while denying them access to basic labor protections and social safety nets. The research employs a mixed-methods design combining quantitative survey analysis with qualitative in-depth interviews to capture both the statistical patterns and lived experiences of platform workers. The quantitative component will utilize structured questionnaires with validated scales measuring perceived health risks, job satisfaction, workplace safety, and perceptions of platform accountability, employing stratified sampling to ensure proportional representation across delivery platforms, neighborhoods, and demographic characteristics. Statistical analyses including t-tests, ANOVA, and regression models will identify significant differences between immigrant and non-immigrant workers. The qualitative component will conduct semi-structured interviews using purposive sampling techniques to explore workers' challenges, coping strategies, and recommendations for systemic change. Literature review reveals that immigrant delivery workers face compounded vulnerabilities due to language barriers, non-recognition of foreign credentials, restricted access to public benefits, immigration-related fears, and dependence on gig work as primary income rather than supplemental earnings. The study's findings will inform targeted policy interventions including enforceable legal frameworks mandating algorithmic transparency, portable benefits uncoupled from employment classification, guaranteed minimum wages for all workers, and accessible skills training programs to enhance digital literacy and transferable vocational capabilities. By amplifying marginalized voices and documenting the intersection of economic precarity, racial inequality, and immigration status within platform labor, this research contributes to ongoing discourse surrounding ethical technology integration in labor practices and the future of work. The anticipated outcomes will provide empirical evidence to support collaborative efforts among immigrant communities, labor organizations, policymakers, and advocacy groups in promoting greater transparency, accountability, and collective bargaining power, ultimately fostering a more equitable and sustainable platform economy that protects worker dignity, health, and economic security.